Self Reflection On Communication Samples †MyAssignmenthelp.com

Question: Discuss about the Self Reflection On Communication. Answer: Introduction: Effective interpersonal communication is extremely important for maintaining patient safety. Communications between patients, doctors, nurses as well as other healthcare staffs are important for care process of the patient. Miscommunication between any of the members can lead to medication errors, adverse events, long stays of patients in hospitals, poor quality life of patients, readmission, more sufferance, deaths and many others. Effective communication between all the members helps to maintain updates about the condition of the patients which prevent errors form happening. This improves patient care and also safety (McCarthy et al., 2014). The following paragraphs will mainly highly three important situations where I analyzed communication skills to witness my weakness and strengths. Then I successfully developed a goal chart which I would follow to develop my skills for better patient safety. Three instances and self reflection on communication: First case: talking with a patient or stranger: In the first situation where I had to confront a patient in my placement, I realized that I could not properly start the conversations I was quite tensed at the back of the head. Moreover, while as per my theoretical knowledge I tried to develop a therapeutic relationship by trying to develop an environment where transparency could be maintained (Kourkota Papathanasiou, 2014). However, I noted that although the patient was quite extrovert but I could not make him at ease as I was introvert and could not help him to narrate his issues. The patient was being conscious about whether I was hearing as I could not engage in a two way talk into the discussion. As a result the patient could not connect with me properly and a trustworthy relationship could not be initiated. Second case: conversation with senior nurse for asking for favour in delegation procedure In the second case, I had to leave my shift early and therefore I needed to delegate my job to another nurse for which I needed to take permission from senior nurse. As I needed help form her, I politely approached the senior nurse discussed my issues entirely. My polite approach was liked by her. I communicated with her first though an email to which she called me in her cabin and we discussed the issue. I handed over the patient documentations in details to her where she noted the minute points I have noted down. Moreover I also informed her about the patients personal choices, her allergies and other important facts. My sequential way of explaining things was liked by her and she was impressed by me. Third case: asking a friend for a favour In the third situation, I had failed to attend an important class which discussed the pathway of action of a medication in the training class from the trainer. A friend decided to teach me entirely about the procedure. However, I had faced many issues as I grew impatient form her slow reading procedure. I am an impatient listener. Moreover as I was not giving my feedback after each step of the medication, she was not being able to understand whether I was getting the lesson or not. My feedback giving skills were also poor. She got irritated and decided not to teach me anymore although we reconciled later. However, this might affect my professional life later I this situations occur during interactions with my patients. Communication strengths and weakness: First case: talking with a patient or stranger: My weakness that I have identified in my interactions with different individuals is that I am not good in starting any conversation and have biasness about the speaker which mainly constricted my conversations. Moreover I am quite introvert and therefore cannot establish good rapport with the speaker. If such thing happens with the patients, I may not be able to know important events or preferences of the patient which might be important for planning his care (Riley, 2015). Second case: conversation with senior nurse for asking for favour in delegation procedure Secondly, I have realized strength in me is that I conduct my documentation procedures very minutely. Moreover, I discuss updates and information in a properly sequential and detailed manner so that the listener does not have any query left. I maintain a smooth flow in my describing events so that no queries remain in the listener. This would help me when I will be providing health education to patient and family members who will help them to gather information about their ailments and their care plans (Willims, Llten Boggs, 2015). Third case: asking a friend for a favour Another weakness I noticed is that I am an impatient listener and I do not have proper feedback giving skills which might also affect the quality of service provide to patients. These poor attributes might harm patients autonomy and dignity as he might feel that he is not heard or responded to. Communication goals and objectives: I need to properly plan strategies which would help me to overcome my weakness and strengthen the good aspects that I possess. In order to do so, I will first attend community workshop classes on developing communication skills so that I can overcome biasness and introvert attitude. It would teach me to develop an easy flow in the conversation which will provide satisfaction to the patient as he will fill respected. I will also go through several journal articles and discuss issues with my mentor about how to develop my feedback giving skills and listening skill. As she is experience, she will provide me with options which will benefit me. I will also go through YouTube video and internet articles for an overall development of communication. I will also attend training classes at the healthcare center for betterment of my communication. I will set up a time frame of about 8 months during which I will perform these activities. I will then set up an evaluation period of two months. Fol lowing this, I will try to note down and reflect my changes so that I can understand whether I had been properly communicating or not. Conclusion: From the entire reflection, it was seen that I face biasness when I meet new people and are introvert towards them. Moreover I also have improper listening and feedback giving skills. All these skills will result in imperfect communication with the patient and family members which will ultimately affect the quality of the service. Ineffective communication can result in different types of errors which may compromise the patient health and result in long hospitals stays, high sufferance and preventable deaths. Therefore, after reflecting I have identified my weakness and strengths and accordingly have set up strategies which I would adopt to overcome the communication issues. I would then evaluate myself closely so that I can become skilled and effectively communicate with patients and also with other healthcare professionals. References: Arnold, E.C. Boggs, K.U., 2015.Interpersonal Relationships-E-Book: Professional Communication Skills for Nurses. Elsevier Health Sciences. Kourkouta, L. Papathanasiou, I.V., 2014. Communication in nursing practice.Materia socio-medica,26(1), p.65. McCarthy, B., Trace, A. O'Donovan, M., 2014. Integrating psychology with interpersonal communication skills in undergraduatenursing education: Addressing the challenges.Nurse education in practice,14(3), pp.227-232. Riley, J.B., 2015.Communication in nursing. Elsevier Health Sciences. Williams, K.N., Ilten, T.B. Bower, H., 2016. Meeting communication needs: topics of talk in thenursing home.Journal of psychosocial nursing and mental health services,43(7), pp.38-45.